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Municipal Services - Pune

Pune Municipal Corporation (PMC) is the primary administration body at the local level in Pune which looks after the basic utility and other civic amenities of the residents. These utility services can be broadly categorized into obligatory and discretionary services. The obligatory service includes construction of schools, health centers, ensuring sufficient water supply to all, fire mitigation and other such services. Whereas the discretionary services include maintaining public spaces like parks, museums and community halls. Apart from these, the PMC also works for the rehabilitation of slums and downtrodden areas.

Apart from above, here is the list of few other civic services provided by PMC.

  • Maintenance of road infrastructure and drains
  • Maintenance of street lights
  • Collection and disposal of solid waste
  • Maintenance of burial grounds and crematoriums.
  • Registration of births and deaths
  • Construction of slaughter houses and tanneries
  • Urban and town planning
  • Collection and management of property tax

Pune Municipalty

Grievance Redressal System of PMC

PMC started Grievance Redressal and Information Programme (GRIP) in 2010 to address the customer queries and complaints regarding its civic amenity services.  You can call up the grievance redressal contact number 020-66344203 and lodge your complaint.  You will then get a tracking number via SMS on your mobile number to follow up on the status of your complaint.

PMC also has an online complaint redressal system for the citizens of Pune. You can register and follow up on your complaints online as well.

PMC Contact Details

Address: PMC Building, Near Mangla Theatre,
Shivajinagar, Pune-411 005
PMC Email:

 PMC Operator       
 PMC Security     
 PMC Fax         
 PMC Mayor Fax       

Click here to know the telephone numbers and e-mail ids of the Chief Officers of various departments of PMC.

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